Benefits:

Flexible schedule
Training & development

OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle inbound calls, our role goes far beyond that — we serve as trusted client representatives, calendar managers, and executive-level support for service-based businesses across the region.

We're currently hiring a Client Experience Coordinator & Executive Support to join our in-office team. This is a dynamic role that blends elements of customer service, administrative assistance, and executive support. You'll work closely within a team environment while also supporting leadership and clients with precision and professionalism.

What You’ll Do:

Act as the first point of contact for incoming client communications
Assist with appointment coordination, client follow-ups, and internal scheduling
Support business owners and executives with day-to-day operational tasks
Maintain organized client records and call logs
Contribute to team meetings and ongoing process improvements
Work in a collaborative team environment to deliver seamless support to clients

Who You Are:

Professional, polished communicator (written and verbal)
Organized, detail-oriented, and proactive
Able to multitask in a fast-paced setting without losing focus
A natural team player who also works well independently
Previous experience in a support, administrative, or customer-facing role preferred
Associate’s degree in Business, Communications, or related field preferred but NOT required
Previous experience in a call center or service-based industry is a bonus

Role Details:

In-person position at our Omaha, NE office
Monday - Friday daytime shifts
Part-time to start with hourly rate pay, with growth potential
Paid training provided
Professional but supportive team environment

Why Work at OiCS?

At OiCS, you’ll do more than just answer phones; you’ll build relationships, support businesses, and become a trusted extension of their brand. We believe in providing excellent service with a personal touch, and we’re looking for someone who’s excited to grow alongside us. If you're ready to bring strong communication skills, organizational know-how, and a team-focused mindset to the table, we want to meet you.

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