OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle inbound calls, our role goes far beyond that — we serve as trusted client representatives, calendar managers, and executive-level support for service-based businesses across the region.

We're currently hiring a Client Experience Coordinator & Executive Support to join our in-office team. This is a dynamic role that blends elements of customer service, administrative assistance, and executive support. You'll work closely within a team environment while also supporting leadership and clients with precision and professionalism.

What You’ll Do:

●      Act as the first point of contact for incoming client communications

●      Assist with appointment coordination, client follow-ups, and internal scheduling

●      Support business owners and executives with day-to-day operational tasks

●      Maintain organized client records and call logs

●      Contribute to team meetings and ongoing process improvements

●      Work in a collaborative team environment to deliver seamless support to clients

●      Professional, polished communicator (written and verbal)

●      Organized, detail-oriented, and proactive

●      Able to multitask in a fast-paced setting without losing focus

●      A natural team player who also works well independently

●      Previous experience in a support, administrative, or customer-facing role preferred

●      Associate’s degree in Business, Communications, or related field preferred...but NOT required

●      Previous experience in a call center or service-based industry is a bonus

●      In-person position at our Omaha, NE office

●      Monday - Friday daytime shifts

●      Part-time to start with hourly rate pay, with growth potential

●      Paid training provided

●      Professional but supportive team environment

At OiCS, you’ll do more than just answer phones; you’ll build relationships, support businesses, and become a trusted extension of their brand. We believe in providing excellent service with a personal touch, and we’re looking for someone who’s excited to grow alongside us. If you're ready to bring strong communication skills, organizational know-how, and a team-focused mindset to the table, we want to meet you.